At LitFit Wear, customer satisfaction is our top priority. We are committed to providing high-quality apparel and a hassle-free shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

1. Returns & Refunds

Return Eligibility

You may request a return or exchange if:

• The request is made within 7 days of delivery.
• The product is unused, unwashed, unworn, and in its original condition.
• All original tags, labels, and packaging are intact.
• A valid Order ID or purchase invoice is provided.

Non-Returnable Items

The following items are not eligible for return or refund:

• Products that have been worn, washed, or damaged after delivery.
• Products without original tags or packaging.
• Customized or personalized products.
• Gift cards and promotional items.
• Products marked as “Final Sale” or “Non-Returnable.”

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item:

• Notify us within 48 hours of delivery.
• Share your Order ID along with clear photos or an unboxing video showing the issue.
• After verification, we will arrange either:
  • A replacement, or
  • A full refund, based on product availability and your preference.

Refund Process

• Approved refunds will be credited to your original payment method.
• Refunds are processed within 5–10 business days after the returned product passes our quality inspection.
• Shipping charges are non-refundable unless the return is due to our mistake (wrong, damaged, or defective product).

2. Exchange Policy

We offer exchanges for:

• Incorrect size received
• Wrong product delivered
• Manufacturing defects

Exchanges are subject to stock availability.

3. Order Cancellation

You may cancel your order if:

• The order has not been shipped.
• The cancellation request is made within 24 hours of placing the order.

Once the order has been shipped, cancellation requests cannot be accepted.

4. How to Request a Return or Refund

To initiate a return or refund, please contact our support team with the following details:

• Full Name
• Order ID
• Contact Number
• Reason for Return or Refund
• Photos or Unboxing Video (if applicable)